Comments "Convergence between ATM and telephone is an innovation that could come to us quicker than usual. Already used in emerging markets combined with mobile money, there could be also some use cases for more mature markets "
Extract "For every new technology there are always observers and analysts who enjoy playing the role of skeptic. There's apparently money to be made in catering to the preconceived notions of the incumbents. As the publisher of Mobile Payments Today and ATM Marketplace, as well as co-founder of ATMIA, Tom Harper could easily play the role of naysayer. After all, Harper has seen plenty of ATM innovations debut to great fanfare and then quietly fade away."
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